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Welcome to the online support area for Datalinx Business Partners

This is a continually developing area of our website where we will provide pre-sales information, links and access to key information for your Datalinx products. 
Key resource such as manuals, installation, training videos and guides can be found within the Datalinx Academy 

Price List

Contact Datalinx for the current price list detailing our product range and associated hardware.
Please note: Warehouse Manager for Sage Enterprise Management is available in your local Sage price list.

Log a Support Call

Please note: If you are a Datalinx Supported Partner you are expected to provide 1st line support, as per your Datalinx contract.

Phone: +44 (0)1342 324469*

Sage 200: Support200@datalinx.co.uk 
Sage 500 / 1000: support@datalinx.co.uk 
Sage X3: supportwhmx3@datalinx.co.uk 

Legacy Products
Mobile Solutions: support@datalinx.co.uk
Sage 50: support@datalinx.co.uk 

 *Phone lines are open Monday to Thursday 9am to 5.30pm,  Friday, 9am to 5pm BST

Datalinx Academy

Online training is available for Sage Partners through the Datalinx Academy, where we provide access to the latest release documentation, installation and configuration videos and how-to booklets.


>> www.datalinxacademy.com.<<

 
 

   


 

Hardware Support

We provide support for hardware purchased directly from Datalinx and registered for a support contact within 30 days of purchase. 
If your clients device is not in warranty or you do not have a contract please phone us and we can arrange a quote for repair or to assist you with replacement kit

Brand Guidelines

WHM X3 Online Help & Guides

Available to view online for Warehouse Manager for Sage X3 (previously Sage Enterprise Management).
Access to read the manuals, installation guides and FAQ's. This is a restricted area and you will need to login

>> Visit WHM X3 Online Help <<

>> Request a Login <<

 

 

 

 

Partnership

Datalinx offer two levels of engagement to the Sage Business Partner community. This depends on their own approach to business, where their strengths and weaknesses lie and the number of end user sites that they believe they will sell Datalinx products to.

  • Supported Business Partner (SBP) 
  • Recommender Business Partner (RBP)

>> Find out more about the Datalinx Business Partner Agreement <<

  

  

Compatible devices

The range of devices supported by Warehouse Manager for running a DML client is reguarlarly updated. Currently we have 39 current and legacy devices supported. If your customer has a specific device they would like to use, please let us know and we can check compatibility.

>> View the device range <<

Videos - WHM X3

 

Warehouse Manager for Sage Enterprise videos

We have a wide range of bite size functionality videos that can be used for client familiarity or to train your in-house team

>> Watch the videos <<

 

 

Bulletins

Technical bulletins can be viewed on the Datalinx Academy. Log in to read about the latest Datalinx software release, technical support updates and other core notifications

Current Release

WHM X3 3.9.16 for Sage X3 2024 R1

Release Date: August 2024
Compatible with: Sage X3:
- v12 for Patch 35 (2024 R1)
- v12 for Patch 34 (2023 R2)
- v12 up to Patch 33 (2023 R1)



Documentation: View the WHM X3 Online Help

Advanced WMS 200: V0.1.6.4.16

Release Date: August 2024
Compatible with:
- Sage 200 2024 R1
- Sage 200 2019 onwards

Documentation: Request the documentation

Partner Training

Warehouse Manager for Sage 200
Refresher and beginner courses available for new and established partners

>> Installation and configuration course << 

>>Refresher or specific modules/functionality training <<

Warehouse Manager for Sage X3
In person courses can be arranged, typically 2-4 days in duration or you can access the Datalinx Academy and follow online instructions and videos for installation and configuration guidence. 

>> Standard training course agenda >>

WHM X3 Partner Page

Click here to access partner support dedicated to assisting our global WHM X3 (Sage X3) partners

 

 

 

Videos - WHM200

 

Warehouse Manager for Sage 200 videos

We have a wide range of bite size functionality videos that can be used for client familiarity or to train your in-house team

>> Watch the videos <<